10 steps to selling your home without an estate agent

Brick-and-mortar estate agents’ fees continue to climb, so if you’re looking to sell, why not consider the alternatives?

Selling your home has changed significantly in recent years. In 2012, on average, people handed over 1.8% of the sale price of their home to an agent in return for a valuation, photographs, listing in branch and online and supplying a sale board, according to a survey by Which?  

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Today, that figure has fallen to 1.42%, meaning that for a £300,000 property a total of £4,260 is given to an agent. However, the sum handed over can vary from less than 1% to as much as 3.5%. 

Unsurprisingly, many sellers are starting to wonder if they could do a better job themselves. So is it possible?

Here are our top 10 steps to selling your house without an agent.

1. Make the house sellable

If you’re going to do the job yourself, make the process as easy as possible. In other words, make your house as sellable as you can.

Rebecca Tucker, director of Suna Interior Design, says she is often amazed by the state in which many people show their homes.

'People don’t want to see your clutter, they want to see the rooms, and anything that will negatively detract from being able to see them clearly is a bad thing,' she says.

Tucker says while kitchens and bathrooms are the rooms that can traditionally sell houses, sellers thinking of renovating theirs should think twice. 

'Unless you are prepared to do a good job on changing the kitchen, don’t change it, just tidy it up, maybe replace any damaged elements, and put a quick lick of paint over any hideous 1970s wood panelling. That way, people can see they can live with it until they can afford to change it.'

From a design point of view, Tucker says despite popular belief, there’s no need to paint everything magnolia. 'As with show homes we design for developers, you’ll be much more successful selling your home if you create an image of a lifestyle or an aspiration,' she says.

2. Set a price

With your house looking its best your next job is to set a price. It is here where you would normally rely on the help of an estate agent. However, that doesn’t mean you can’t do it alone. Indeed, you may be better off.

Russell Quirk, founder of online agent eMoov.co.uk, says some local agents are guilty of inflating valuations.

'It’s a cruel trick to give you false hope on value and a tactic designed to flatter you into using that particular agent,' he says. 'No agent can obtain a price higher than another. The market is the market, thanks to the power of the internet.'

Do your own research instead. Rightmove.co.uk and nethouseprices.com provide useful tools to evaluate nearby comparable properties.

Quirk suggests looking at sold price history though, not potentially expensive listings that may have languished on the market.

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3. Write a description

Your price has been set and you’re ready to show buyers how great your property is. But first you need to write a few lines about your home to help entice buyers through the door. You may be tempted to write a detailed account of how wonderful it is, complete with examples of your interior design skills, but keeping the information concise and to the point is more productive.

Quirk says: 'Buyers skip through lengthy narratives. The most important elements are lots of internal photos and a floor plan.'

4. Take the best photos

Photos are pointless – and even counter-productive – if they don’t do the property justice.

Ben Fillmore, managing director of marketing and design agency ehouse, says the images used to market a home should be specific to that property.

'If it’s a remote rural property then purchasers will want to see a range of shots that show the property off – the land available, the views and so on,' he says.

'If it’s a modern property in a central location then lifestyle shots showing the fixtures and fittings may be of more interest than, say, photos of the bathroom.'

Fillmore says in almost all cases the communal living areas should be shown at their best, along with the most appealing angle of the front and a couple of decent garden shots, looking both to and from the house.

You could use a professional photographer, who will charge around £200, to take a wide range of images.

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5. List the property

IF you decide to ‘do it yourself’ without any agent, you will need to take care of advertising, pricing and viewings yourself.

This is a good option if you already know someone who is interested in buying your home.

But you can also make use of “for sale by owner” websites, such as thehouseshop.com and houseladder.co.uk. These website charge no commission to sell properties, instead making their money through targeted advertising and optional services.

However, they will not be able to provide you with access to the major property portals such as Zoopla and Rightmove, as these accept advertisements only from estate agents.

Facebook and Twitter are other good tools that can help you to reach a mass audience.

Remember that while the internet is the major tool in the housing market, it’s a mistake to overlook more traditional methods such as advertising in your local paper.

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6. Arranging viewings

Estate agents are normally on hand to show your property, which is beneficial for those people who work during the day. However, to avoid paying estate agent fees, you could enlist the help of family or friends to show potential buyers around your home while you are at work. Or simply arrange viewings for evenings or weekends.

If you are going to show your home yourself be sure to consider the safety implications of allowing strangers into your home. If possible, have a friend or partner with you. 

7. Negotiating a price

When it comes to the financial dealings of home selling it’s important to keep a clear head and not become intimidated by price negotiation.

Decide how much you are willing to accept beforehand and don’t go below that figure – regardless of how nervous you may be or how anxious you are to sell the house.

If you turn down an offer always try to do so in a friendly manner; you want to be able to leave the door open just in case you do decide to accept the offer further down the line.

Keeping communication friendly also means the buyer will feel comfortable approaching you should they decide to increase their offer.

8. Accepting an offer

When you’re ready to accept an offer do it verbally in the first instance and then via email or post. But remember nothing is legally binding until the exchange of contracts, which will be several weeks down the line.  

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9. Instruct a solicitor

Once you’ve accepted an offer, you’ll then need to instruct a solicitor or conveyancer to sort out the legal work. Just as you would when employing the services of any professional, be sure to do your research in order to find a good one.

'Choose carefully,' advises Quirk. 'Licensed conveyancers tend to be cheaper and do the same job as solicitors. Shop around and try to gain recommendations from friends as to who they may have used.'

The Council for Licensed Conveyancers (clc-uk.org) has a search facility that you can use to find a local conveyancer near you. DirectGov is another useful site (direct.gov.uk) and The Law Society can help you find nearby property solicitors online at lawsociety.org.uk. 

10. Deal with renegotiations

Once a buyer has instructed their own surveyor they may want to renegotiate the price of the property. If they have found something wrong with the property they may feel their original offer is no longer fair.

'This happens a lot,' says Quirk. 'Ensure the buyer shows you the survey report. If it genuinely lists areas of concern that have to be addressed then aim to split the cost. Often though, it may turn out to be a ruse to beat you down on price, so stand firm.'

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What do traditional estate agents offer?

While it is possible to sell your home without using an agent, there are some benefits that estate agents will provide.

Bob Scarff, former managing director of Countrywide – the parent company of many high street estate agents – says a good agent with the right network of branches and marketing expertise will expose your property to a wide audience of potential buyers.

'An estate agent will have good knowledge of the local housing market conditions, the types of properties already on the market in your area and know the sorts of buyers who would be interested in purchasing your house,' he adds.

Scarff says that sellers must think carefully before choosing to sell without an agent. 'Wouldn’t it be false economy to sell for 5% less just to avoid paying an estate agent fee, which is typically less than 2% of the property’s sale price?' he asks.

What do online-only agents offer?

The alternative to a traditional estate agent is to use an online agent charging a set fee for its service, which includes advertising your home on all the major portals that do not accept advertisements from private buyers – the likes of Rightmove, Zoopla and Prime Location.

Such agents have no shop-front presence and so tend to be much cheaper than conventional estate agents. 

Below is a round-up of leading online agents:

Emoov
Price: £895 inc VAT (fixed fee saver, nothing to pay up front until 10 months from instruction).
What’s included: listed on Rightmove, Zoopla and Prime Location, a dedicated support team, valuation, for sale board, photos and floorplan, and buyer vetting.

or £1,995 inc VAT (pay on completion package)
What’s included: same as above, plus if eMoov don’t sell your home, you don’t pay.

Purple Bricks

Price: fee depends on where you live in the UK. £899 inc VAT, or £1,399 in London and surrounding areas.

What’s included: advertised on all leading property portals, local property expert, photos, floor plans and description.

Tepilo

Price: £895 inc VAT for Classic package (according to the Tepilo website, 83% of customers opt for this package).

What’s included: advertising on Rightmove, Zoopla and Prime Location, support from Tepilo agents, home verification visit, account management, legal set up, sales progression, mortgage advice, photos and floorplan.

House Network

Price: dependent on location (you must enter your postcode). There are two options: a no sale, no fee package, or a fee that you pay up front or later (on completion or in 10 months’ time).

Doorsteps.co.uk

Price: from £99 (no photos, floorplan or description included) to £599. The latter package includes valuation, listing on Rightmove, Zoopla and Prime Location, your own account manager, photos, floorplan, property description, for sale sign, Rightmove Featured Listing and Zoopla Premium Listing, sales progression and negotiation.

Housesimple

Price: £995 (no sale, no fee, pay on completion. Free valuation visit).

What’s included: agent, personal property hub, for sale sign, photos, floorplans, adverts on Rightmove/Zoopla, professional negotiation and sales progression.

Yopa

Price: from £889 (lowest fixed fee. Pay now or in 10 months).

or £1,495 (£2,695 in some London postcodes). No sale, no fee.

or £1,795 (£2,995 in some London postcodes) for the Premium Bundle. No sale, no fee.

What’s included: whichever service you opt for, you get a local estate agent, advert, floorplan and photos, listing on Rightmove, Zoopla and Prime Location, a for sale board and access to a 24/7 online control centre.

The premium package includes unlimited viewings and Zoopla and Rightmove premium listings.

easyProperty

Price: £295 (up front fee of £295 and completion fee of £695 when you move. If you don’t move, you don’t pay the completion fee) or £695 (fixed fee, up front payment).

What’s included: listing on Rightmove, Zoopla and easyProperty, for sale sign, photos, floorplan and description, local property professional, offer negotiations, seven-day support, and your own dashboard.

SellMyHome.co.uk

Price: £495 inc VAT (pay now option) or £0 + £995 inc VAT (no sale, no fee).

What’s included: six months on Rightmove, Zoopla, and more, photos, floorplans and weekly or monthly reporting depending on which package you choose.

Settled

Price: £499 (up front payment).

What’s included: photos, floorplans and for sale sign, Rightmove and Zoopla listing, optional legal services, one-to-one support, valuation support, viewing management and feedback and negotiation support.

esale

Price: £595 up front, or £1,195 on completion (no sale, no fee).

What’s included: 12 months’ marketing, photos, floorplan, listing on Rightmove, Zoopla and PrimeLocation, viewing arranged, feedback after viewings, property performance reports, negotiate offers, qualify purchasers, and sales progression through to completion.

99 Home

Price: from £99 for the standard package (up front payment) to £999 for the high street package.

What’s included: (£99 package): listing on 99 Home, Rightmove, Zoopla and Prime Location, instant enquiry SMS and email alerts, valuation, a two-day featured listing (Rightmove only), home visit, viewing arrangement, weekly performance update, mortgage arrangement, conveyancer/solicitor arrangement, dedicated account manager, and preparation of paperwork.

Discounted fee for NHS, Emergency Services and the Armed Forces.

Online estate agent fees: prices correct at time of publication, but please check company website for the latest information and for further details.

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